Worst Service Ever
007Jay21
3/18/2021
The vent does nothing but rattle and make noise. GE has been out twice and no called, no showed the 3rd time. Now, I need to follow up with them. I am afraid this will never get fixed.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Nice Vent Fan
gbonneau
2/18/2021
Works great and has good features such as fan speeds, LED lights, and integration with GE range.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
pretty
Jess AB
2/11/2021
love the led lights and simple design. Super easy to clean
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
good product
sgkjgkj
1/21/2021
good product i recommend this product. no issue at all as up now.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Fundamental Manufacturing Defects
CJR Properties
1/11/2021
This appliance has been an absolute nightmare. I had the hood installed on on a rental property and soon found out when doing our pre-rental checkout that the control panel was defective. The device could turn on but could not properly be turned off without switching the breaker. There were 4 attempts to repair the device by a certified GE technician but *all* of the replacement parts were also defective (different defects with each). There was a fundamental problem with their manufacture of the control panel for there to be 4 defective parts plus a defective part in the original hood. Finally GE threw in the towel and is offering us a refund - but as of yet no compensation for the total installation or the headache we've had in this. So far, we have 40 *HOURS* invested in the repair between sitting on the phone, waiting for repair service technicians (sitting outside your rental property in your car for a 4 hour repair window is not fun. Now repeat that fun four times!). The replacement itself is going to be horrendous because I have backsplash tilework that will have to be partially demoed to facilitate the removal of the hood. Aside from this I have had rental credits I've had to pay out to a tenant that doesn't have a working hood. All told I'm estimating about $1,500 - $2,000 in damages (assuming my time is worth zero) to get a new and different hood installed. That's assuming I can even find a contractor who will take on such a small job.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Pretty and effective
VA RBP
1/9/2021
This fan was selected by my Ferguson distributor and electrical contractor. It is quiet, attractive and effective. We have only used it a week, but are pleased thusfar.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Wonderful
DancinDan01
1/7/2021
We love our hood its a marked improvement over the old white hood we had. The look is stream lined and the performance is wonderful.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Disappointed
jensoki
1/5/2021
I gutted my kitchen and was so excited when the GE range hood and GE range were installed. I was really looking forward to having a functional range hood; however, I am very disappointed. It only seems to pull air up through the left side of the hood which really doesn't help when the largest burners of my range are under the right side of the hood. I'm assuming this is how it was designed but it makes no sense from the end users point of view. I wish GE would come up with a fix for this problem that could be retroactively installed.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Not good
Betty Suarez
1/5/2021
Since purchased it has not work, had an appointment for 12/23 moved to 12/31 never showed up, Still waiting for a technician.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Not recomendable
Suarez
12/30/2020
Bought this item, never worked. Still waiting on a technician.
Originally posted on www.ge.com
No, I do not recommend this product
Great features
court29
12/9/2020
This is a nice range hood. It has 3 powerful settings, typically I only need the low setting. nice lighting.
Originally posted on www.ge.com
Yes, I recommend this product
Great look
Fat 1
12/9/2020
The look is great, very efficient , but noisy when setting in high and it is not fingerprint resistant
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Sleek and powerful!
Shiekymama
11/23/2020
I am loving this range hood! My son researched and ordered it to replace our old grimy one. This one is perfect above our new GE Profile range/oven. Which I love too! I'm just waiting for my set of pots and pans because my old ones don't work on the induction top!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good but wow - noisy
Ming0932u
11/22/2020
This product falls below expectations. I seriously not recommend product. GE needs to stand behind their products - 5 year warranty should be the minimum. This unit is extremely noisy on high setting. Re-design it
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Sleek and efficient
GregR2000
11/20/2020
This hood has been great. The lighting features are awesome. The fan is very powerful when selected or gentle with the lower setting.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
GE Range Hood
Mark in Apex
11/11/2020
The range hood provides excellent ventilation in low and medium settings. The LED lighting provides excellent down lighting for cooking. Having permanent filters that do not require replacement is also an excellent feature.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Already falling apart
Home
11/7/2020
This range hood not a good quality. Parts have started falling apart. Too noisy..throws air in the house, because door is falling apart in the hood range..
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Very nice hood and easy to install
VIcheth
11/1/2020
Very good hood and good efficiency but If it has two fan will be more better...
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good Recirculating rangehood
MarciSue
9/20/2020
Pairs well with my new GE Induction range. Looks stylish and performs well for using the recirculation ventilation. Installed easily. Lights illuminate the rangetop well. Had to purchase the charcoal filter seperately since I was recirculating the exhaust.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
A great over head Oven fan
Bill1070
9/16/2020
Tho fan is wonderful easy to install and look great
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
looks great but too loud
bicyclerida
9/11/2020
This range hood looks very modern and has a nice bright set of lighting. The fan only consist of one fan (left side). It is extremely loud on medium and high setting and does an okay job at "sucking up" food smell from the cook top. Fortunately the hood is not used that often so the noise issue is tolerable soley for that reason. If you plan to use a range hood alot you should not buy this model! If you dont mind the noise, it is a sleek, good looking model.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
DOES NOT WORK
Not a Happy GE Camper
9/10/2020
DOES NOT WORK
Purchased this unit brand new from NFM and after install, it did power on. After calling NFM, they suggested I call GE as this unit is on back order. Called GE, a random part was sent before the tech came to install. Tech came within 2 weeks, had never worked on a range hood before, but did find his way through installing the pre-determined fix. After installing, the part did not work. Called GE to get next steps and was given a run around for a few days until I finally got Customer Care, only to find out the unit is not available with no ETA or with no additional options. So, I have a range hood that is now a kitchen ornament with no solution in place.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Leaves a lot to be desired.
CT_Yankee
9/9/2020
Poorly assembled. The switch that controls the fan & light detached during transit to my location. Repair service was unable to reattach and had to order a replacement. The new switch was installed today and the hood remounted. Now the new issue is that the lights do not point at the cooktop surface, but rather to the countertop to the left and right.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Low setting is quiet and effective.
KMA83
9/8/2020
The low setting is quiet and effective. With my previous vent hood, the low setting was so loud you couldn't have a conversation while cooking.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Absolutely Love this Hood
VVCT
9/4/2020
Beautiful, sleek and has all of the features that we were looking for.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
So recommend.
marc dana
9/1/2020
This was the perfect vent for our complete kitchen remodeling
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Mediocre
LandOwner
8/29/2020
Touch buttons difficult to press. Including on and off, light and fan settings. Not user friendly.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Great product!
Mama_H
8/26/2020
So far we've had this for a month and it has worked great! I love the lights on it. This item was part of our new build included in the purchase of our home.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Good build.
Timmiejim
8/26/2020
I like the glass touch panel, the convection oven option, and the fast cooking power that is controllable.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great product
Ke0322
8/16/2020
Love this hood! It's easy to use and functions well. Love the
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Professional Look
Annie2645
8/16/2020
The product looks good and functions well. It is extremely loud when the fan is on high and shakes a bit which seems odd.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Efficient Vent
Katuray
8/12/2020
This is our third week to use our new vent.
We like that it is simple to operate and has a lot of power. The panel's push buttons are aensitive so that we can change the settings with a slight touch.
Also come with easy to clean filters.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
very good
wakes
8/12/2020
great looks and great quality,got very good price onit
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Really Like Features!
jillrbaum
8/11/2020
The vent hood looks nice with other appliances. I really like the light that can be dimmed and the quietness of fan on all settings.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Fan only blows out of one side
MinnieG
8/10/2020
The fan has the spinning part position on one side so suction is stronger on one side than the other.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Looks good, could be quieter
Jeff2003
8/8/2020
Overall the product looks very nice installed. I'm a little unhappy with the mounting bracket which creates an eighth of an inch gap underneath the cabinet to which it's installed, it is visible when you stand away from the cabinet. The lights are very bright and illuminate our cooking surface well. The fan can really move some air! However, it is also very loud, I would have expected a lot quieter from a brushless motor.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
GE Profile Hood Vent
Maxxis Mom
8/1/2020
We love it now! But it did take us a while to get it installed. Did it ourselves, recommend paying a professional Not an easy install for just anyone. Love the lights and the fan.... matches perfect in the kitchen
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Doesn't look like GE to me cheaply made
Eisa
7/28/2020
Substandard design and quality not to mention unqualified tech support
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Does not work
Jim538
7/21/2020
Does not work. Can not find any way to get it fixed.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
So far so good
GenesicBoi
7/18/2020
Been 3 years now, everything still works. Good!!!!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Great features
Gulfamily5
7/18/2020
Love my hood and the chef connect. This came with my new home and the hood works great
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Not as good as I hoped.
Golferrich
7/8/2020
Filters are poorly made and fit is not lining up, looks off. Soft metal, dented front during installstion.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Very Modern Looking Hood
Have2cmenow
6/28/2020
I love my new stovetop hood it is so quiet and the lights are very bright! Having the nice round edges It looks very modern. I have recommended this product to many others living in my area that are looking for hood replacements it worked well for us as it has a low went that goes out the back. Looking at other vents they all were too high and would have to do some construction to make them work. GREAT PURCHASE I LOVE IT!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice look
Ozzie2704
6/27/2020
Excellent product.. Loving the design. I would like with more print protection.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Nice design
Ellen 7
6/23/2020
I like the LED lights on the range hood and also like the fact that it's easy to keep clean. For example, the vents can go in the dishwasher.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Works great
JBWBroussard
6/22/2020
Not loud, it does its job. The lights underneath are oddly spaced and shine down straight. If they were angled inward a tad they would light the whole cook top underneath better.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
So quiet and great lighting
TrishMalone
6/15/2020
Love this hood!! Easy to use, quiet and great lighting!
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Touch screen did not work
LouBie
5/30/2020
Product looks and fit well but touch screen did not work. Have to wait for a replacement.
Originally posted on www.ge.com
No, I do not recommend this product
Appearance
Features
Performance
Quality
Value
Designer Look & Quality
SusieQW
5/29/2020
Looks like a designer piece, but without the price to match. Lights are so bright, fans are powerful.
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
Sleek, practical design
MKY49
5/15/2020
After just a day we are already impressed with this range hood
Originally posted on www.ge.com
Yes, I recommend this product
Appearance
Features
Performance
Quality
Value
